Although the terms “quality control” and “quality assurance” are sometimes used interchangeably and the processes involve some similar tasks, the terms have different meanings. The goal of quality assurance, or QA, is to give customers confidence that a product or service satisfies the company’s standards for quality, and it encompasses all the measures that the business has taken to do so. However, quality control refers to the inspection component of quality management, namely the methods and actions taken to achieve the standards for quality.
1. Promote an awareness of quality
By encouraging workers to keep quality in mind throughout the manufacturing process, quality control can assist the business in consistently achieving the desired level of quality.
2. Decreased production costs
By identifying any issues and reducing production costs, the quality control process examines the creation of goods that don’t fulfil quality requirements.
3. Boost client satisfaction
Customers are often more satisfied overall when things are delivered to them without error or defect, thanks to quality control.
4. Increase staff morale
It can boost overall company morale when workers understand that they are generating high-quality goods that offer buyers value.
5. Streamline production processes
Processes for quality control aid in streamlining and enhancing production, which leads to better procedures, designs, and frequently higher efficiency.
6. Enhance sales
Consistent quality control can help a business establish a reputation for excellence, which might draw in more clients and boost revenues.
